Customer Service
Real help, any way you'd rather reach us.
Phone, secure message, or live chat — all staffed by people who can actually see your account, not a script.
Call us
Available 24 hours a day, 7 days a week.
1-800-555-0134
Live chat
Typical wait under two minutes during business hours.
Mon–Fri, 7 AM–10 PM
Secure message
Send a message from the app for anything involving account details.
Reply within 1 business day
Compare
Support hours by channel.
| Hours | |
|---|---|
| Phone support | 24/7 |
| Live chat | Mon–Fri, 7 AM–10 PM |
| Secure message | Reply within 1 business day |
| Branch visits | Varies by location, see branch locator |
FAQ
Questions people actually ask.
Freeze your card instantly from the mobile app, or call the 24/7 line to report it lost and request a replacement.
Yes, live chat agents can open a dispute directly; secure message works as well for non-urgent disputes.
Yes, phone support operates 24 hours a day, 365 days a year, including holidays.
Most questions are solved in one conversation.
Reach us by phone, chat, or secure message.
Start a live chat